Wyke Print Solutions (“we”/”us”) are fully committed to protecting and respecting any personal information you share with us.

This privacy policy explains what information we collect from you, how it is used, how we share it, how you can manage this information and how to contact us.

We will always give you the option not to receive marketing communications from us. We will never send you unsolicited ‘junk’ emailor sell your information to third parties.

Privacy policy version: April 2018.

What information do we collect?

We collect information about you when you engage with our website and if you contact us via email.

The information we may collect includes some or all of the following:

Name;
Address;
Phone number;
Email address;
The internet browser and devices you are using;
Cookie or Pixels information;
Data Analytics as provided by Google Analytics;

How do we use this information?

Wyke Print Solutions only uses this information to make contact with you during live projects, have orders placed with us or with our suppliers and prior consent has been given to do so. Data provided via GA are used only to improve and enhance your online experience and Facebook Pixel information is used only in accordance with the Facebook terms & conditions.

You will always have the option not to receive marketing communications from us (and you can withdraw your consent or object at any time). We will never send you unsolicited ‘junk’ email or communications, or share your personal information with anyone else who might.

How do we share this information?

We do not sell or share your information to third parties and it is only accessible to compliant members of staff.

How can I manage the information we hold about you?

You have the right as an individual to access your personal information we hold about you and make corrections if necessary. You also have the right to withdraw any consent you have previously given us and ask us to erase information we hold about you.

You can manage your information by contacting us :

Post: Wyke Print Solutions, The Office, 245 Abbotsbury Road, Weymouth, Dorset DT4 0LY
Email: gdpr@wykeprint.com

What information we store

At this time we hold information as provided by you for production purposes only. Details of information we store includes;
  • Name
  • Business Address
  • Phone number
  • Mobile number
  • Email address
  • Website passwords (Website customers only)
  • Email login passwords (Website customers only)
  • Quotations
  • Invoices
  • Design files & final artwork
We do not use this information for marketing purposes nor do we sell to 3rd party advertisers.

How information is stored

Any information held is stored in a safe and secure environment and is only accessible by authorised staff. Your information is held in the following locations;
  • Gmail address book
  • Xero Accounting software
  • Invoices and relevant paperwork require by HMRC
  • Password protected USB / Hard drives
  • Password protected Google Drive
All information held is password protected and available only to compliant staff members.
Any printed emails used during projects will be destroyed 6 months after project completion.

Cookies, Analytics and Facebook Pixels

In addition to the above details we also use cookies, Google Analytics (GA) and Facebook Pixels to enhance your experience on our website and to ensure content on our social media platforms is relevant and engaging.

If you are a website customer we may also use Google Analytics to improve your own website where we monitor your audience, traffic and how your audience interacts with your website. GA information will only be used if prior permission has been received either by email or as part of one of our Digital Optimisation packages.

For more details on Cookies please visit our website.

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