Privacy Policy

Wyke Print Solutions (“we”/”us”) are fully committed to protecting and respecting any personal information you share with us.

This privacy policy explains what information we collect from you, how it is used, how we share it, how you can manage this information and how to contact us.

We will always give you the option not to receive marketing communications from us. We will never send you unsolicited ‘junk’ emailor sell your information to third parties.

Privacy policy version: April 2018.

What information do we collect?

We collect information about you when you engage with our website and if you contact us via email.

The information we may collect includes some or all of the following:

Name;
Address;
Phone number;
Email address;
The internet browser and devices you are using;
Cookie or Pixels information;
Data Analytics as provided by Google Analytics;

How do we use this information?

Wyke Print Solutions only uses this information to make contact with you during live projects, have orders placed with us or with our suppliers and prior consent has been given to do so. Data provided via GA are used only to improve and enhance your online experience and Facebook Pixel information is used only in accordance with the Facebook terms & conditions.

You will always have the option not to receive marketing communications from us (and you can withdraw your consent or object at any time). We will never send you unsolicited ‘junk’ email or communications, or share your personal information with anyone else who might.

How do we share this information?

We do not sell or share your information to third parties and it is only accessible to compliant members of staff.

How can I manage the information we hold about you?

You have the right as an individual to access your personal information we hold about you and make corrections if necessary. You also have the right to withdraw any consent you have previously given us and ask us to erase information we hold about you.

You can manage your information by contacting us :

Post: Wyke Print Solutions, The Office, 245 Abbotsbury Road, Weymouth, Dorset DT4 0LY
Email: gdpr@wykeprint.com

Cookies

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

GDPR

GDPR Policy

Data protection laws changed on May 25th 2018 with the introduction of GDPR (General Data Protection Regulation). This means that as a business we have to provide details of the information we hold about you, be more transparent about how we use this data and make it much easier for the information stored to be removed on request.

What information we store

At this time we hold information as provided by you for production purposes only. Details of information we store includes;
  • Name
  • Business Address
  • Phone number
  • Mobile number
  • Email address
  • Website passwords (Website customers only)
  • Email login passwords (Website customers only)
  • Quotations
  • Invoices
  • Design files & final artwork
We do not use this information for marketing purposes nor do we sell to 3rd party advertisers.

How information is stored

Any information held is stored in a safe and secure environment and is only accessible by authorised staff. Your information is held in the following locations;
  • Gmail address book
  • Xero Accounting software
  • Invoices and relevant paperwork require by HMRC
  • Password protected USB / Hard drives
  • Password protected Google Drive
All information held is password protected and available only to compliant staff members.
Any printed emails used during projects will be destroyed 6 months after project completion.

Cookies, Analytics and Facebook Pixels

In addition to the above details we also use cookies, Google Analytics (GA) and Facebook Pixels to enhance your experience on our website and to ensure content on our social media platforms is relevant and engaging.

If you are a website customer we may also use Google Analytics to improve your own website where we monitor your audience, traffic and how your audience interacts with your website. GA information will only be used if prior permission has been received either by email or as part of one of our Digital Optimisation packages.

For more details on Cookies please visit our website.

Google-Analytics
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